We strive to provide our customer with high-quality e-cigarettes & e-liquids, but the item you received might not perform as expected by the time it’s delivered or after a time for reasons beyond our control. In such cases, you may contact us and ask for a replacement. Please use them first to see whether they can work well when you receive your order.
We can’t exchange for any opened products. and if there is any wrong from our store on your order, So we will change it without any delivery fees.
After received your order if you would like to exchange or refund some items or all the order, You have to pay delivery fees.
Exchange & Refund Period:
7 Days product return/ replacement Guarantee;
We have a 7-day-product-back guarantee on all our products (excluding disposable vape, prefilled cartridges, e-juice, coils, batteries and all clearance items) from the date you received it without any reason. You should return the item in its original packaging condition to us. After we receive the returned items, we will offer you to replace with another order while your money will be credited in your next order.
Credit excludes actual shipping/tax fees already incurred.
Warranty Devises Policy:
The device warranty is only 3 days. If there is any manufacturer defect, replace the device without delivery fees (all disposable devices are out of warranty after leaving the delivery guy)
This privacy policy gives details of the policies on the collection, use, and disclosure of your data when you use the service and tells you about your privacy rights and how the policy protects you.
However, we use your personal information to provide the best and most improved service. In accordance, you agree to the collection and use of your data.
Comprehension & Clarifications:
Comprehension
The words that start with capital letters are interpreted under the following conditions.
Clarifications
Only for this privacy policy:
Website indicates Saudi Vape Offer accessible from https://saudivapeoffer.com/
Account refers to the individual account that you created for service purposes.
Country indicates to Saudi Arabia
Device means accessing the service, such as a smartphone, tablet, cell phone, computer, etc.
Service refers to the website.
Service Provider is the legal person who can access the data as a representative of the company.
You
Personal Data is any details that are related to identifying any individual.
Usage Data indicates automatically collecting or generating data due to using the service or from the Service infrastructure ( For instance, the duration of a page visit).
Collected & Usage of Data
Types of Collected Data
Personal Data
When using Our Services, we can ask you for personal information to identify you. There is no limitation on Personal information, but information may include the following:
First name & last name
Email address
Address
Phone number
Usage Data:
Usage Data is a type of data that is collected automatically. Usage Data may include IP address, browser type, browser version, using the device, website visiting time and date, visiting pages, and others.
Usage of Personal Data
Saudi Vape Offer may use Your Personal Data for the purpose of –
Manage Your Account: The Personal Information you provide may give you access to various areas of the Service as a registered user.
Contract Issue: Developing, fulfilling, and purchasing contracts for products, goods, or services purchased by you or other agreements with us through the Services.
Contact with You: By email, phone, SMS, or other electronic communication, including, but not limited to, mobile application updates or newsletters about contractual features or services.
For business transfers: Your information may be utilised for assessing or facilitating a merger, divestiture, restructuring, reorganisation, dissolution, or another sale or transfer of some or all of our assets. This could occur as part of a going concern or as a component of bankruptcy or a comparable proceeding, in which personal data held by us about our service users becomes part of the assets being transferred.
Other purposes: Your information may be used for alternative purposes, including data analysis, recognizing usage trends, assessing the efficacy of our promotional campaigns, and evaluating and improving our service, products, services, marketing, and overall user experience.
Sharing of Your Personal Data
We may disclose your Personal Data to service providers to monitor and analyse our service and contact you.
We have the right to share or transfer Your Personal Data in connection with the sale of Company assets or financing during negotiations of or acquisition of all or a portion of Our business to another company.
We have the right to share Your information with affiliates such as our parent company or any other subsidiaries.
We have the right to disclose Your Personal Data to provide You with services, products, or promotions.
We may share your Personal Data with You for any purpose.
Storage of Your Personal Information
The Company will store your Personal Data only to fulfil the purposes of this Privacy Policy. We will maintain and use Your Personal Data as needed for our legal responsibilities (such as retaining your data by relevant laws), resolve disputes, and uphold our legal agreements and policies.
Additionally, the Company will store Usage Data for internal analysis. Usage Data is kept for a short time unless utilised to enhance security and improve service functionality. Also, we are legally committed to keep the data for a long time.
Delete of Your Personal Information
You have the right to delete Your Personal Information at any time. Also, you can request Us to erase Your Personal Data.
Along with that, You can update Your account information by signing in to Your Personal Information and visiting the account settings. Either you can contact Us to edit, correct, or delete any Personal information.
However, we have some legal obligations, so we need to store Your Personal Information.
Security of Your Personal Information
Your Personal Data security is our first priority. But keep one thing in mind: electronic storage and internet transmission methods are not 100% secure.
Although we try heart and soul to protect your Personal Data we can not give you 100% security assurance.
Children’s Privacy
Our service is not for those who are under 18 years old. We have a limitation on gathering Personal Data under 18, but if we collect information unknowingly, then as a guardian, please let Us know, and we will delete the information immediately.
We may require Your parents’ consent before We collect and use Your information on a legal basis.
Changes to the Privacy Policy
We have the right to make any changes to this privacy policy. You will know the last updated date of the privacy policy at the top of the privacy policy page.
We are requesting you to review the privacy policy regularly for any changes. All the changes are significant; those are included in this privacy policy.