Most frequent questions and answers
To place an order on our website, simply browse our products and add the items you want to your cart. Once you are ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, we will process and ship it to you as soon as possible.
We accept a variety of payment methods, including credit and debit cards, STCpay, & Bank transfer, and other third-party payment platforms. All payments are processed securely to ensure the safety of your personal information.
Once your order has been shipped, we will provide you with a tracking number that you can use to track your package. You can use this number to track your package on our website or through the carrier’s website.
We have the Same day delivery in Dammam & Al Khobar.
Elsewhere, if you order before 1 pm you will receive it within 2-3 working days. If the shipping company doesn’t face any problem.
Unfortunately, we do not offer International delivery.
We offer our delivery service all over Saudi Arabia. We need your name, address, and contact number for product delivery. All of the information will be used for shipping and delivery purposes.
Our delivery charge anywhere in Saudi Arabia only 35SAR
We want you to be completely satisfied with your purchase, No worries; your fund will be kept for your future purchases. If you contact us within 30 minutes, we will refund your money. And if the shipping is done, your money will be returned minus your shipping cost. Please see our returns policy page for more information.
We can’t accept any opened products. but if there is any wrong with our store on your order, So we will change it without any delivery fees. Please, see our Privacy & Policy for more information.
We provide 24/7 assistance for our customers. Whenever you need support, please go through our support page and get our assistance service. Whatsapp
We would be really happy if you give any feedback on our products and services. You can give feedback via (Email: Infosaudivapeoffer@gmail.com) or WhatsApp