We will retain your data in accordance with the law or use it for the purposes for which it was collected.
You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special electronic account on the site that you access using your username and password.
1 – Data We Collect
We may need to collect your information if you want to place an order for an item from our site.
We collect, store and process your data necessary to follow up on your purchase from our site to secure any potential demands that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or bank account details.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to administer your account with us, to verify your online financial transactions, to audit data downloads from the Site, to identify website visitors, and to develop and customize website page designs and/or content for users. We do various demographic research and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about it. We will contact you via email to provide you with some details about other products and services if you wish, and if you would prefer not to receive any promotional and marketing communications, please opt out of this option at any time.
We may give your name and address to a third party in order to deliver your order to you (for example, a delivery operator or supplier).
Our international network agent manages online financial transactions. All you have to do is provide information that is accurate and not misleading to the agent or site, and you should keep it up to date and inform us of changes.
We may be able to store the details of your current order on our website but cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that will soon be submitted. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to deal with strict confidentiality when accessing your personal data, so as not to make it available to an unauthorized third party. We are not responsible for misuse of passwords unless such misuse is our fault.
Other uses of your personal information
We may use your personal information in opinion polls and marketing research, upon your wish, for statistical purposes while ensuring its strict confidentiality, and you have the right to opt out at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in the competitions. We keep survey answers in a place completely separate from your private email.
We may submit information about us, the Site or our other sites, our products, sales, offers, brochures, etc. in connection with our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days (every day except days Friday, Saturday and national holidays throughout the Kingdom of Saudi Arabia) from receiving your notification. We will contact you to inquire about information when it is not clear.
We may use some data, while maintaining full privacy and confidentiality on the site, for other purposes including checking the whereabouts of users and following their visit to the site or links contained in the e-mail while they sign up to receive it, and to provide such anonymous data, which does not allow your personal identification actual, to third parties such as publishers. However, this data will not identify you (because it is not personally identifiable)
In connection with any competition, we use the data to notify winners and to advertise our offers. You can find more details about the conditions for participation in each competition separately.
2 – COOKIES
We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site, we store your personal information on a database within a secure online server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for a hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise that you do not submit all credit or debit card details when communicating with us electronically and without encryption. We place direct physical, electronic and procedural safeguards on the collection, storage and disclosure of your information. Our security procedures sometimes require that we ask you to verify your identity before we disclose your personal information to you.
4 – Customer’s rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.